Privacy Policy
1. Who we are
Pier Solar ("we", "us", "our") is a UK solar design and installation-matching service at piersolar.co.uk. We take enquiries through the web form only. There is no phone line, so this policy explains what happens to the information you share through the form.
2. What we collect
When you send our enquiry form, we may collect the following details.
- Your name and email address
- Your postcode or general property location
- Details you give us about your property and project
- Basic technical data, such as browser type, that your browser sends when you visit the site
We also use Google Analytics to count visits and see which pages people read. It helps us improve the site, although it does not tell us who you are.
3. How we use it
We use your details to answer your enquiry and to prepare a bespoke quote or specification. Where it helps, we also introduce your enquiry to a vetted, MCS-certified installation partner in your area. We do not sell your personal information to third parties.
4. Sharing with installation partners
Pier Solar designs and matches rather than installs, so we share the relevant enquiry details with the partner best placed to serve your area. The partner receives them only to provide your quote and to carry out any work you agree.
5. How long we keep it
We keep enquiry information for as long as we reasonably need it to answer your enquiry. If you go ahead with a project, we keep it while we support that project. You can ask us to delete your information at any time through our online enquiry form.
6. Your rights
UK data protection law gives you the right to see, correct or delete your personal information. You can also object to how we use it, or ask us to restrict that use. To use any of these rights, send a message through the enquiry form, because we handle every request in writing.
7. Contact
You can send questions about this policy through the same online enquiry form. We reply by email. As a result, you always have a written record of our answer.