Privacy Policy

1. Who we are

Pier Solar ("we", "us", "our") is a UK solar design and installation-matching service operating at piersolar.co.uk. We take enquiries by web form or email only — there is no phone line — so this policy explains what happens to the information you share with us through those channels.

2. What we collect

When you submit our enquiry form or email us, we may collect:

• Your name and email address
• Your postcode or general property location
• Details you provide about your property and project
• Basic technical data (such as browser type) collected automatically when you visit the site

3. How we use it

We use the information you provide to respond to your enquiry, prepare a bespoke quote or specification, and — where relevant — to introduce your enquiry to a vetted, MCS-certified installation partner covering your area. We do not sell your personal information to third parties.

4. Sharing with installation partners

Because Pier Solar operates as a design-and-matching service rather than a single local installer, relevant enquiry details are shared with the MCS-certified installation partner best placed to serve your area, solely for the purpose of providing your quote and carrying out any resulting work.

5. How long we keep it

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and, if you proceed, to support the project. You can ask us to delete your information at any time by emailing leads@piersolar.co.uk.

6. Your rights

Under UK data protection law you have the right to access, correct or request deletion of your personal information, and to object to or restrict how we use it. To exercise any of these rights, email leads@piersolar.co.uk.

7. Contact

Questions about this policy can be sent to leads@piersolar.co.uk.